I come here every two weeks like clockwork to pick up my pup’s 5lb bag of kibble, and honestly, these little trips are one of the highlights of my month. The staff here are hands-down the friendliest, kindest people you’ll ever meet—always smiling, always ready with a genuine hello, and they truly make you feel like family. There’s a real homey, comforting vibe the moment you walk in that you just don’t get anywhere else. To me, that feeling is absolutely priceless. Sure, I could save a few bucks buying a bigger bag at one of the big chains or online, but I’d much rather spend a little more to support this wonderful local pet store. The warmth, the care, and the community feel make it worth every single penny. This place isn’t just a pet store—it feels like coming home to family who genuinely care about your dog.

Friendly employees that are very helpful and knowledgeable!

Love all 3 locations, reasonable prices, knowledgeable and friendly staff.

Zach is great when grooming our little guys!

I recently visited Sam’s in Redmond and was incredibly impressed with my overall experience. Customer service was top-notch, with members who were friendly, knowledgeable, and genuinely passionate about helping pets and their owners. The store had a wide selection of high-quality products for my pets needs. The store was well-maintained, creating a welcoming environment for pets and customers. My Chihuahua absolutely loved the treats I purchased, and I could see a visible improvement in her well-being. I highly recommend Sam’s to anyone looking for exceptional products and service for their furry friends. A definite five-star experience!" They offer grooming services as well. It's affordable, and Carmen, the groomer, is very kind and shows great care when trimming nails.